FAQs for the 2017 Austin Reggae Festival

The 2017 Austin Reggae Festival benefits the Central Texas Food Bank, so help out this incredible cause by purchasing your ticket online now (or just buy a ticket at the gate for $20 per day). Also, learn more about this year’s event at Auditorium Shores by browsing through these Frequently Asked Questions below:

Are children allowed to attend the 2017 Austin Reggae Festival?
Yes. Children 12 and under are FREE if accompanied by a parent or adult.

Are dogs / cats / other pets allowed at the Austin Reggae Festival?
Unfortunately not. Only humans who have positive vibes are allowed at Auditorium Shores for this year’s event.

Are there ATMs on-site at Auditorium Shores?
Yes, there will be plenty of ATMs at the event.

Are there still vendor booths open for the 2017 event?
All vendor booths are sold out for this year. Contact us beginning November 1 for info on getting a booth at the 2018 Austin Reggae Festival.

Can I still buy tickets at the gate?
Save a few dollars by purchasing advance tickets online until 11:59 pm Central Daylight Time (CDT) on Thursday, April 13. Or, just buy your tickets at the gate at Auditorium Shores for $20 per day. Cash only at the gate.

Can I bring food and drink into the event?
No outside food allowed at the Austin Reggae Festival. For full list of what is and isn’t allowed at the event, check here.

Can I bring water to the event?
Each patron is allowed to bring in one container of sealed bottle water. For full list of what is and isn’t allowed at the event, check here.

Can I leave Auditorium Shores and then re-enter the park?
Only if you have a Three Day Wristband or a VIP Pass. If you only have a single day ticket, then you can NOT re-enter Auditorium Shores after you leave the park.

Do you have a phone number?
Use the Austin Reggae Fest hotline at 512-684-2555

Do you have dates for 2018 yet?
2018 will be the 25th anniversary of the Austin Reggae Festival. Dates for next year are Friday, April 20 through Sunday, April 22. Tickets for next year’s event will go on sale on Thursday, February 1, 2018.

How do I buy advance tickets for the Austin Reggae Festival?
Click here to buy advance tickets for the event.

How do I buy VIP Passes?
Find out more about VIP Passes and the Chill Zone on this page.

How do I get to Auditorium Shores via Capital Metro?
Click here to learn more about public transportation options to Auditorium Shores via Capital Metro.

How does the Austin Reggae Festival benefit the Central Texas Food Bank?
Over the last five years, the Austin Reggae Festival has helped CTFB provide 2.5 million meals for hungry families in Central Texas. Read more here about this great partnership.

I bought a Three Day Wristband via EventBrite. Where do I pick that up?
Pick up your Three Day Wristband at the Green Box office to the west of the main entry way at Auditorium Shores.

I bought a throwback t-shirt online before the event. Where do I pick that up?
At the Merchandise Booth at the south end of Auditorium Shores.

I bought advance tickets via Eventbrite. But, I typed in the wrong date. Can I use my Friday tickets on Saturday?
Yes, single day tickets are inter-changeable. So, you can use your Friday tickets on either Saturday or Sunday. Just can’t use these single day tickets for more than one day.

I bought advance tickets via Eventbrite. Where do I go at Auditorium Shores?
Just come to the main entrance at the south end of Auditorium Shores. If you have your receipt / confirmation letter from EventBrite on your smartphone, then go through the main entryway (we have scan that receipt / confirmation letter). If you can’t find your receipt / confirmation letter, come to the Green Box Office next to the main entryway and we can find your ticket there.

I have questions. How do I contact you guys?
Email us at austinreggaefest at gmail dot com.

Is is true that you have a lot of different beer options at this year’s event?
Yes, for 2017 we have added craft beers and ciders to the Austin Reggae Festival.

Is there overnight camping at Auditorium Shores?
Unfortunately not — all patrons must leave the park when the show ends at 10:00 pm each evening.

Is there still a free shuttle bus from the parking lot at 4th and San Antonio?
Yes — but ONLY on Saturday, April 15 and Sunday, April 16. The free shuttle bus from the parking lot at 4th and San Antonio does NOT run on Friday, April 14.

What are the best parking options for Auditorium Shores?
See parking information on this page.

What bands are performing at what time at this year’s event?
The full day-by-day, hour-by-hour lineup is listed here.

What can I bring to Auditorium Shores?
For full list of what is and isn’t allowed at the Austin Reggae Festival, check here.

What is the cost for children to attend the 2017 Austin Reggae Festival?
Children 12 and under are FREE if accompanied by a parent or adult.

What kind of beer will you have at this year’s Austin Reggae Festival?
Click here to see the list of craft beers for 2017.

When do gates open?
Gates open at 3:00 pm on Friday, April 14. Gates open at noon on both Saturday, April 15 and Sunday, April 16. Click here to see more schedule information.

When does the 2018 Austin Reggae Festival occur?
2018 will be the 25th anniversary of the Austin Reggae Festival. Dates for next year are Friday, April 20 through Sunday, April 22. Advance tickets for next year’s event will go on sale on Thursday, February 1, 2018.

Where is Auditorium Shores?
Auditorium Shores is located in downtown Austin at 900 W Riverside Dr, 78704. Parking can be pretty challenging at this venue, so please brush up on all your options before you leave.

Who books the talent?
Angela Tharp of Flamingo Cantina books all the bands.

Will the event be canceled if there is bad weather?
Stay tuned to this website as well as Facebook and Twitter for weather-related updates.